If your team members is not able to open GLS with message invalid username please check below
1) If student is trying to access GLS using 'Gurukul Learning System' link from myasta
2) If student has paid for the course and admission is confirmed? If not then either its payment related issue or student is yet to pay
3) If student has multiple profiles in MyASTA, if yes pls submit ticket to merge profiles in single profile
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